Home COVID-19 Information for Parents and Providers

COVID-19 Information for Parents and Providers


If you are an essential worker in need of child care, submit this form to DCF indicating your need and you will be contacted shortly with information about your local child care options.

For immediate help or guidance finding child care, contact your local Child Care Resource & Referral Agency. Find my local CCR&R

With a family member, friend, or neighbor: As schools and some child care programs close due to COVID-19, many parents are turning to family, friends, or neighbors for child care. This can be an excellent solution with proper preparation and precautions. View tips for placing your child in the care of a family member, friend, or neighbor


Talking to children about COVID-19


Child care providers are essential to our communities. Your dedication and hard work has never been more obvious than during this time of crisis. If you have questions or concerns not addressed here, or you simply need to talk, do not hesitate to contact your local Child Care Resource & Referral Agency (CCR&R). We are all in this together. Find my local CCR&R

DCF has issued guidance for providers during COVID-19, including definitions of essential workers, policy templates, and Shares information.


Financial assistance during COVID-19:


Should I close my program?

Child care programs should make their own decision about whether they would like to close or remain open. Child Care Aware of America has created a flowchart to help providers make this difficult decision. The Wisconsin Department of Children and Families is currently encouraging child care providers to remain open if they are caring for the children of essential workers.

If you do decide to close, we recommend you:

1. Contact your insurance company. Some insurance policies include information about when you may close and what the effects will be.

2. Update your information in the Provider Portal to show that you are closing and should not receive referrals until you reopen (instructions on how to update your information can be found here).

3. If you are still interested in caring for the children of essential workers by working at another program or offering in-home care, fill out this survey.



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“The Young Star Program is a great asset to the State of Wisconsin. It offers the tools, guidance, and opportunity for our child care centers to rise to the level our children deserve.” – Amanda Hollis, Child Care Assistant CAP […]

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