Family Resource Centers

Family Resource Centers (FRCs) offer activities, resources, referrals, and services that support local families. SFTA is proud to be Wisconsin’s membership association for these essential community organizations.

Find Your Local Family Resource Center

Select your county or Tribe to find your local Family Resource Center


Adams Ashland Barron Bayfield Brown Buffalo Burnett Calumet Chippewa Clark Columbia Crawford Dane Dodge Door Douglas Dunn Eau Claire Florence Fond du Lac Forest Grant Green GreenLake Iowa Iron Jackson Jefferson Juneau Kenosha Kewaunee LaCrosse Lafayette Langlade Lincoln Manitowoc Marathon Marinette Marquette Menominee Milwaukee Monroe Oconto Oneida Outagamie Ozaukee Pepin Pierce Polk Portage Price Racine Richland Rock Rusk Sauk Sawyer Shawano Sheboygan St. Croix Taylor Trempealeau Vernon Vilas Walworth Washburn Washington Waukesha Waupaca Waushara Winnebago Wood

What is an FRC?

FRCs offer a wide range of services, especially for parents/caregivers and children aged prenatal through early childhood.


Family Resource Centers are welcoming local organizations that have services and opportunities designed to strengthen all families. Their activities and programs are typically provided at no or low cost to participants. They reflect and are responsive to the specific needs, cultures, and interests of the communities they are in.

FRCs can offer….

Each FRC offers different programming, so we recommend you contact the FRCs in your area to ask what each provides.


Family navigation:
Referrals to local resources and community programs, public benefits, transportation assistance, etc.


Universal Parent Education Programming:
Groups, classes, or workshops for parents/caregivers. This could include:

•    Nurturing Parenting Program
•    Triple P – Positive Parenting Program
•    Parent Cafés
•    Strengthening Families Program
•    ACT Raising Safe Kids Program
•    Raising a Thinking Child


Home Visiting for families
Home Visiting programs provide regular in-home visits from early childhood professionals to support parents and children. The focus of the Home Visits can include a wide range of subjects, including prenatal care, child health and wellbeing, school preparedness, child behavior, familial trauma, and more. 

•    Find a Home Visiting Program (download)
•    Learn about the different models

Child play groups and/or drop-in programs:
These opportunities help build social connections for both children and adults


Parenting helplines:
These “warmlines” offer parents/caregivers someone to call when they need support


Supervised visitations or safe-exchange programs


Concrete supports and basic needs:
Many FRCs have diaper banks or distribute other essential supplies for families with young children (children’s winter clothes, formula, school supplies, etc.)


Safety and Health programs:
This could include:

•    Conducting car seat safety checks,
•    Safe sleep
•    Access to technology


Advocacy in the local community:
FRCs represent and speak on behalf of the needs of parents, families, young children, and community members


And many other community-oriented programs, resources, and supports!

Spotlight on: Parent Cafés

Parent Cafés are opportunities for local parents/caregivers to come together in small groups to learn and share authentic conversations about the challenges they face. The Cafés guide parents through the Strengthening Families Protective Factors, which encourage real-world ways for every family to focus on their strengths and build resiliency. Parent Cafés are an excellent way to build a community while learning to proactively respond to challenging situations. Contact your local Child Care Resource & Referral Agency or Family Resource Center to see where cafés are happening near you.

The Protective Factors


Learn more and find fun family activities for each Protective Factor at



The Protective Factors are a foundational framework of resources and qualities that families need to be strong and healthy. FRC programming is grounded in these Factors.

The framework was developed by the Center for the Study of Social Policy utilizing best evidence from research and professional expertise.

Five for Families (from the Wisconsin Child Abuse & Neglect Prevention Board) is a family-friendly campaign to strengthen these Protective Factors.

Building the 5 Protective Factors

Levels of Prevention

Services offered at FRCs are categorized as primary, secondary, or tertiary levels of child abuse and neglect prevention. Learn more about each below.

FRCs offer many Primary and Secondary Level services, which also generally promote family strengths as well as child and parent health and well-bring. These services provide a wide range of benefits to families and individuals of all kinds, including many families with no indicators or concerns of child abuse and neglect.

Note that these levels of prevention are used only as classifications for types of FRC services, they are NOT labels for families or anyone accessing services.

Primary Prevention
Primary Prevention Strategies are generally offered to all families universally without identifying their individual level of risk or likelihood of child maltreatment. These strategies:

  • Address root causes of child abuse and neglect before it occurs
  • Build Protective Factors which act as buffers against adversity
  • Promote the optimal development of children.
Secondary Prevention
Secondary Prevention Strategies can help address one or more risk factors associated with child maltreatment, such as parental substance abuse, parental mental health concerns, poverty, young parental age, and parental or child disabilities. Programs may target services for communities or neighborhoods that have a high incidence of any or all of these risk factors. These services:

  • May focus on building Protective Factors
  • May focus on addressing risk factors a family faces 
Tertiary Prevention
Tertiary Prevention Strategies are designed to assist families where maltreatment has already occurred. These services:

  • Aim to prevent reoccurrence of maltreatment
  • Aim to prevent long-term negative consequences of maltreatment

Our Partners in FRC Support

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Visit the Child Abuse & Neglect Prevention Board for additional information on Wisconsin Family Resource Centers, programming, and funding opportunities. 

As Wisconsin’s statewide Family Resource Center Network, SFTA is proud to represent Wisconsin FRCs at the national level as a member of the National Family Support Network

View All Parent Resources

Visit our Resource Center to find a wide range of resources, from Parenting Support to Child Development.

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